Contacts:Dawn Winright

             Kelly Grinnell

            

Dawn Winright                                          

Billing and Accounts Manager
Phone: 989-831-7354                          

Fax: 989-831-3535

Kelly Grinnell

Billing and Accounts Manager

Phone:  989-831-7581

Fax:  989-831-3535

As a service to its patients, MCES bills insurances directly for ambulance transports with the authorization of the patient or guardian. If an insurance requires a patient co-pay, MCES then bills that co-pay to the patient or a secondary insurer. MCES is not permitted, by law, to write off patient co-pays.

MCES adheres to the rules and laws of Medicare and Medicaid, and applies these rules equally for all insurance carriers. For example, MCES will only bill insurances for ambulance transports that are deemed medically necessary. Medical necessity has nothing to do with whether the patient needed to see a doctor or go to the hospital. Medical necessity only deals with whether the patient could or could not have been transported by ANY other means. In many cases where we cannot verify medical necessity, patients are advised they may bill their insurance company themselves for the ambulance charges.

MCES charges $150 for rescue services provided outside the geographical boundaries of Montcalm County. The Rescue Division is wholly funded by millage monies paid by Montcalm County Residents. MCES does not bill insurances for rescue services; patients may bill their insurance company themselves.

Our biller is responsive to your needs and will assist in any way possible to help you pay your ambulance bill.