MISSION STATEMENT
The mission of the Montcalm County Central Dispatch Center is to provide quality service to all users of this center regardless of national background, race, sex, or creed. We will provide this service in an expedient and professional manner while at all times keeping the safety of Emergency responders, citizens, and visitors to this County foremost in our mind. We will also provide this service in the most cost-effective manner possible, recognizing that the citizens of this County are the ones funding this operation.


Montcalm County encompasses approximately 713 square miles of farm land, woods, lakes, and streams in West Central Michigan. This Dispatch Center employs 15 full time employees to better serve the needs of the County. They are fully certified in LEIN, CPR, and EMD. We dispatch all Police, Fire, and Rescue units within the County.
This Dispatch Center is solely funded by the 9-1-1 surcharge fees that appear on your monthly phone bills. No County tax money is used in the operation, maintenance, or upgrade of equipment. All employee's salaries are also paid from the 9-1-1 surcharge.

If you have any questions or comments please call the Director Jeff Troyer at 989-831-3510 or Richard Nowakowski at 989-831-3511. You can also e-mail Jeff Troyer or Richard Nowakowski.